general

• Can I place and receive calls when using Telmap Navigator?

  You can place a call in the usual manner; however, the mobile cannot transfer phone and packet data at the same time. When a network-enabled application is transmitting packet data, the phone service will be blocked. This means that if you go off-route while receiving a call, Telmap Navigator will not be able to recalculate the route during the call.

• Can I use my Telmap Navigator activation code on several mobiles at the same time?

  No, an activation code can only be registered to one mobile at a time.

• What do I need to do to use Telmap Navigator?

  You will need to proceed as follows:

  • Install Telmap Navigator on your mobile using the email on your mobile.
  • Register Telmap Navigator using the unique activation code you received when you purchased your subscription package.
  • Start using Telmap Navigator!

• How do I install Telmap Navigator?

  To download and install Telmap Navigator, click on the download link in the email that was sent to your mobile after registering for the trial.

• How do I activate Telmap Navigator?

  Using the activation code provided to you through your confirmation email, go from the options menu to select Upgrade Subscription and enter in your activation code. Then scroll down to upgrade subscription and you can start using Telmap Navigator.

• What categories can I search through?

  You can search through any of the following categories:

  • Automotive (Auto Dealerships, Automotive Clubs, Motorcycle Dealerships, Petrol/Gas Stations, Service & Maintenance).
  • Community (City Hall, Community Centres, Court Houses, Libraries, Police Stations).
  • Education (Higher Education, Libraries, Schools).
  • Entertainment (Any Entertainment, Cinemas, Night Life, Theatres).
  • Finance (ATM, Banks).
  • Food & Drink (Restaurants, Rest Areas, Wineries).
  • Hospitals/Medical Services, Shopping, Sports & Recreation (Bowling Centres, Golf Courses, Ice Skating, Marinas, Parks, Ski Resorts, Sporting Airfields, Sports Centres).
  • Transportation (Airports, Bus Stations, Car Rentals, Ferry Stations, Parking, Petrol/Gas Stations, Train Stations).
  • Travel (Accommodations, Attractions, Tourist Information, Transportation).

• What do I do if I wish to cancel my subscription after having purchased?

  To cancel your subscription, please email support@telmapnavigator.com with your first and last name, email address used when purchasing and purchase date (if available) for us to process and confirm once the subscription has been cancelled.